Payment, Shipping, Returns & Exchanges

HeKaKids

Payment, Shipping, Returns & Exchanges

PAYMENT

Paypal is our preferred payment option. If you do not have a Paypal account, please contact us to arrange an alternative payment method.


SHIPPING

Postage costs start from $2.50 for untracked postage. This is the automatic postage default, however if this option is selected we are unable to take any responsibility for lost or delayed items. Postage can be upgraded to tracked or express post, which allows us to provide you with a tracking number.

If more than 2 items are purchased, then postage will need to be upgraded to tracked or express post.


RETURNS & EXCHANGES

Please choose carefully as we are unable to offer returns or exchanges. However, if there is an issue with your order we would be more than happy to assist to resolve it. Please contact us at [email protected]